Maintenance is a key part of any tenancy, so it’s crucial that correct communication is in place between your tradie, yourself and tenants. If not, it could seriously jeopardise relationships and give rise to unnecessary tension and even misunderstandings. Avoid such a scenario and follow our advice below.
How to Build A Good Relationship With your Tradie
Working with your tradie is always a two-way street, so your professionalism and courtesy is required as well to build a good relationship. Some things to consider for a good ongoing relationship are:
- Respect their time by planning for repairs when possible, instead of expecting a fast turnaround
- Pay a fair rate for services within the agreed time period
- Provide as much information as possible about what you want to avoid wasted time or resources
- Be open about your expectations, especially if they’re working on a longer-term project for you
Signs of a Reliable Tradie
Just like there are signs for a non-reliable tradie, there are also signs for a reliable tradie and these generally are:
- They will be happy to provide references from past clients
- They will be able to show proof of their insurance and licensing
- They will arrive on time or let you know if they will be late
- They will be transparent about costs and what’s required for the job
- They won’t discuss costs and confidential details with tenants
- They won’t show up at a property without tenant consent
- They perform work in a timely manner
- They are aware of legislation and rules affecting their industry
- They are used by reputable Property Management companies
- They are interested in building long-term relationships with landlords and property managers