When there is a plumbing emergency at your investment property, it’s crucial that your tenants know what to do. If they don’t, this can cause significant damage to your property and lead to expensive plumbing bills. Learn your responsibilities as a property owner around this issue. To help you we have compiled the following helpful guide.
What Constitutes a Plumbing Emergency?
First, let’s identify what makes a plumbing emergency. It is generally defined as an occurrence/event that needs immediate attention as it interferes with normal functioning of a building. Clogged drains, burst water pipes, gas leaks, broken hot water heater, blocked toilets and flooding are classified as plumbing emergencies. Leaking taps are not classified as emergency plumbing. They still need repairs though. Always use a qualified plumber certified to carry out emergency plumbing.
Before the start of a tenancy, it is the landlord’s responsibility to ensure the property (residential or commercial) is in a safe state of repair (this includes the plumbing) and that tenants can move in. However, once the Residential Tenancy Agreement is signed and the tenant has moved into your property, the responsibility of maintaining the property is shared. Who takes responsibility for the issues that can arise during the tenancy term and the rights of each party are laid out in the Tenancy Agreement. This can be done with a Water wise/wells health checks.