GENERAL PLUMBING SERVICES
O’Neill & Brown Plumbing Service provide a new level of excellence in customer service, innovation and reliability. Our Service Team has a proactive approach that delivers outstanding upfront service to help minimise costs, including running costs, and extend the life of your equipment and related household assets.
O’Neill & Brown Plumbing Service takes pride in providing resources and a structure that enables us to deliver high quality maintenance services for all types of general plumbing, at competitive market rates.
We can provide:
- 24 Hour Emergency Plumbing Service
- Clearing blocked drains
- Servicing and replacements of toilet suites
- Repairing bathroom, laundry & kitchen plumbing fixtures
- Servicing & replacement of hot water units
- Roof and gutter repairs
- Servicing & replacements of taps & showers
- Gas service works
Packages, Rates and Inclusions
Depending on below package required, ONBPS packages may include:
- Call out fee
- Labour
- Drain Machine
- Drain Camera
Parts and materials are additional (if required).
| Business Hour Rates (Monday to Friday 7:30am – 4pm) |
Package Rate | Additional Hour |
| Preventative Maintenance Agreement Rate | As per contract | $ 110 |
| Business Hours General Plumbing | $ 197 | $ 110 |
| Business Hours Drain Clean (plunge/trap blockage) | $ 197 | $ 110 |
| Business Hours Drain Clean (machine and camera) | $ 397 | $ 197 |
| After Hours / Public Holiday Rates | Package Rate | Additional Hour |
| After Hours General Plumbing | $ 497 | $ 190 |
| After Hours Drain Clean (plunge/trap blockage) | $ 497 | $ 190 |
| After Hours Drain Clean (machine and camera) | $ 647 | $ 197 |
After hours/Public Holiday labour rate is a minimum of two hours at double time (as per award/EBA)
Response Times
O’Neill & Brown Plumbing Service shall provide a 24 hour a day, 365 days a year response mechanism to attend to asset failure. Response times are defined as the maximum time elapsed between the on site asset being reported to the O’Neill & Brown Service Team and the technician attending the site.
