O’Neill & Brown specialise in plumbing services for the real estate sector and work closely with both bodies corporate and real estate agents in managing all plumbing related services.

As a family-owned business, we place great importance on our people. As the company grows, we maintain an in-house workforce that strives to exceed industry standards. A strong focus on training allows us to accurately recommend the newest and most efficient technologies. By investing in our people, we maintain a stable workforce and retain a high level of corporate knowledge.

O’Neill & Brown Plumbing Service takes pride in providing resources and a structure that enables us to deliver high quality maintenance services for all types of plumbing, gas and hydraulic equipment at competitive market rates.

We can provide the following plumbing services to the Real Estate Industry:

  • 24 Hour emergency plumbing service
  • Jetting and drain cleaning
  • Drain camera works
  • Gas service works
  • All hot water/solar servicing and reports
  • All pump maintenance (stormwater, rainwater, sewer)
  • Backflow prevention test and certification
  • Thermostatic mixing valves test and certification
  • Fixture/asset inspection with report (if required)
  • Preventative Maintenance

Response Times

Service Labour Rates Call Out Fee Hourly Rate
Preventative Maintenance Agreement Rate $ 0 $ 110
General Business Hours Monday to Friday 7:30am –4pm $ 95 $ 110
Emergency After hours/Public Holidays rate (min two hour) $ 125 $ 190

O’Neill & Brown Plumbing Service will provide a 24 hour a day, 365 days a year response mechanism to attend asset failure. Response times are defined as the maximum time elapsed between the on site asset being reported to the O’Neill & Brown Plumbing Service Team and the technician attending the site.

Priority Description Response Time
Critical An event that may cause major property damage, is life threatening or cause significant interruption to the business 2 hours
Urgent Events that reduce or impact operational efficiency or comfort and / or may cause property damage or injury 4 hours
Routine Less critical requests or complaints 1 day
Standard Standard: Request for new items 2 days
Scheduled Requests that advance notice, coordination of multiple contractors and date planning As agreed


You will receive quality workmanship and 5 star customer service

CALL US (02) 6297 2022