O’Neill & Brown specialise in property management sector for the past 50 years. We work closely with both bodies corporate, facilities managers, building managers and real estate in managing all plumbing related services.

As a family-owned business, we place great importance on our people. As the company grows, we maintain an in-house workforce that strives to exceed industry standards. A strong focus on training allows us to accurately recommend the newest and most efficient technologies. By investing in our people, we maintain a stable workforce and retain a high level of corporate knowledge. For plumbing in property management and maintenance, we’re the best in Canberra.


O’Neill & Brown Plumbing Service takes pride in providing resources and a structure that enables us to deliver high quality services for the property management sector in all types of plumbing, gas and hydraulics at competitive market rates.

We can provide the following plumbing maintenance services as a part of property management:

  • 24 Hour emergency plumbing service
  • Jetting and drain cleaning
  • Drain camera works
  • Gas service works
  • All hot water/solar servicing and reports
  • All pump maintenance (stormwater, rainwater, sewer)
  • Backflow prevention test and certification
  • Thermostatic mixing valves test and certification
  • Fixture/asset inspection with report (if required)
  • Preventative Maintenance
Plumber using water jet on a pipe

Facilities Management

At O’Neill and Brown Plumbing service, we don’t JUST respond to emergencies. In fact, we engineer the opposite. The best plumber is one who has kept a property in such good repair that you rarely have emergencies. The more efficient your facilities are maintained, the less problems and cost it will incur. That’s why we engage in ongoing facilities management and preventative maintenance to ensure emergencies are very few and very far between.

When engaged with our facilities management plumbing service, we ensure everything we do is backed by comprehensive testing, data and in-dept reporting. Our goal is to provide full transparency on what we’re doing, why we’re doing it and how you benefit.

Bodies Corporate & Strata

We work and specialize in strata & body corporate plumbing for over 50 years, and ensure that your block of units, townhouses or apartment complex is working and well maintained. We help bodies corporates take better control of plumber repair and maintenance issues. Ensuring fast & reliable service, professional management of communication and comprehensive reporting directly to your desired chosen recipient.


Business Hour Rates
(Monday to Friday 7:30am – 4pm)
Package Rate Additional Hour
Preventative Maintenance Agreement Rate As per contract $ 120
Business Hours General Plumbing $ 207 $ 120
Business Hours Drain Clean (plunge/trap blockage) $ 207 $ 120
Business Hours Drain Clean (machine and camera) $ 397 $ 197


After Hours / Public Holiday Rates Package Rate Additional Hour
After Hours General Plumbing $ 497 $ 190
After Hours Drain Clean (plunge/trap blockage) $ 497 $ 190
After Hours Drain Clean (machine and camera) $ 647 $ 197


All Prices as detailed above are excluding GST

After hours/Public Holiday labour rate is a minimum of two hours at double time (as per award/EBA)

Response Times

O’Neill & Brown Plumbing Service shall provide a 24 hour a day 365 days a year response procedure for actioning asset failure. Response times are defined as the maximum time which is to elapse to have a technician attend to the asset on site from the time it is reported to O’Neill & Brown Service.

Priority Description Response Time
Urgent Events that reduce or impact operational efficiency or comfort and / or may cause property damage or injury 4 hours
Routine Less critical requests or complaints 1 day
Standard Standard: Request for new items 2 days
Scheduled Requests that advance notice, coordination of multiple contractors and date planning As agreed
5 star ribbon


You will receive quality workmanship and 5 star customer service

O'Neill & Brown Plumbing | Family Owned & Operated For Over 50 years