FACILITIES MANAGEMENT

At O’Neill and Brown Plumbing service, we don’t just respond to emergencies. In fact, the best plumber is one who has kept a property in such good repair that you rarely have emergencies. That’s why we engage in ongoing facilities management and preventative maintenance.

Preventative Maintenance

Preventative asset & facilities maintenance ensures all our customers assets are serviced and tested in accordance with legal requirement and manufacturer’s warranty conditions. This safeguards high demand plumbing assets, that service multiple residences, to guarantee compliance with manufacturer’s warranty conditions, increase longevity and reduce running cost.

There are two tiers of Preventative Maintenance at O’Neill & Brown Plumbing Services – Compliance Servicing & Protection Servicing.

Plumber inspecting plumbing assets in a real estate property

Facilities Management Package - Compliance Servicing

Compliance Service agreements are tailored to include what is on site. The assets mentioned below are by way of example and may not be on every site.

Backflow prevention test and certification (legal requirement)
Thermostatic mixing valve (TMV) testing (legal requirement)
Eye wash bay/shower (legal requirement)
Hot water/solar hot water unit service
Pump maintenance and replacements (including but not limited to sewer, stormwater, rainwater and hot water circulation pumps)
Jet cleaning of stormwater and sewer drains
Fixture/asset quarterly health checks
Asset life cycle reports

All testing and servicing come with comprehensive reporting so you know what’s going on and why.

Preventative Maintenance Compliance	Frequency	Maintenance Required
Backflow prevention test and certification	12 Monthly	Test as per Australian standards Submitted reports to government authorities
Thermostatic mixing valve (TMV) test, certification	12 Monthly	Test as per Australian standards
Eye wash bay/shower test and certification	6 Monthly	Test as per Australian standards
All pump maintenance and report Rainwater pumps (+ UV if fitted) Cold water booster pump Pool pump Stormwater/grey water pump Sewer/black water pump Under bench sewer pump Hot water circulation pump	6 Monthly	As recommended by manufacturer Inspect for correct operation Inspect for leaks Check inlet and outlet pressure gauges Check oil levels (if required) Ohms test and document Check control panel operations (if connected) Check warning lights and alarms (if connected)
All hot water unit maintenance and report Instantaneous systems Storage systems (electric and gas) Holding/buffer tanks Solar systems	12 Monthly	Check pressure relief valve for operation Check for leaks Activate relief valve (replace if defective) Ensure that the pressure setting is compatible
Jet cleaning of stormwater/sewerage branch	12 Monthly	Jet clean branch drain Remove and report all debris Camera line if blockage detected

Facilities Management Package - Protection Servicing

The preventative maintenance service tier above Compliance is our Protection Servicing

Quarterly, all common area assets are inspected. At the time of inspection customers will receive a comprehensive condition report on all common hydraulics. Ensuring all plumbing related assets are covered for operational, running and property insurance requirements. We anticipate that these defect reports will reduce future asset breakdowns and increase life expectancy.

Additional to the Compliance package, the Protection package also includes the following:

Preventative Maintenance Protection (Includes compliance)	Frequency	Maintenance Required
Health Check Common area assets; Taps, hose cocks, sinks, basins, vanity’s, tubs, baths, showers, cisterns, toilets and urinals, tempering valves Water meters, gas meters, eye wash bay/showers, storm water spells, storm water pits, sewer manholes, hot water units, pumps, TMV’s, balancing valve, pressure reducing valve.	3 Monthly	Inspect for leaks, damage and maintenance signs Inspect all assets for obvious faults Ensure correct operations of all assets Inspect bracketing and supports to ensure firm fixing Condition reports for all health check assets provided with quotations’ for identified defective and/or faulty fixtures/assets

Preventative Maintenance Protection

(Includes compliance)

Frequency

Maintenance Required

Health Check

Common area assets;

Taps, hose cocks, sinks, basins, vanity’s, tubs, baths, showers, cisterns, toilets and urinals, tempering valves

Water meters, gas meters, eye wash bay/showers, storm water spells, storm water pits, sewer manholes, hot water units, pumps, TMV’s, balancing valve, pressure reducing valve.

3 Monthly

Inspect for leaks, damage and maintenance signs
Inspect all assets for obvious faults
Ensure correct operations of all assets
Inspect bracketing and supports to ensure firm fixing
Condition reports for all health check assets provided with quotations’ for identified defective and/or faulty fixtures/assets

O'NEILL & BROWN PLUMBING SERVICE GUARANTEE !!

You will receive quality workmanship and 5 star customer service

O'Neill & Brown Plumbing | Family Owned & Operated For Over 50 years