FACILITIES MANAGEMENT
At O’Neill and Brown Plumbing service, we don’t just respond to emergencies. In fact, the best plumber is one who has kept a property in such good repair that you rarely have emergencies. That’s why we engage in ongoing facilities management and preventative maintenance.
Preventative Maintenance
Preventative asset & facilities maintenance ensures all our customers assets are serviced and tested in accordance with legal requirement and manufacturer’s warranty conditions. This safeguards high demand plumbing assets, that service multiple residences, to guarantee compliance with manufacturer’s warranty conditions, increase longevity and reduce running cost.
There are two tiers of Preventative Maintenance at O’Neill & Brown Plumbing Services – Compliance Servicing & Protection Servicing.

Facilities Management Package - Compliance Servicing
Compliance Service agreements are tailored to include what is on site. The assets mentioned below are by way of example and may not be on every site.
- Backflow prevention test and certification (legal requirement)
- Thermostatic mixing valve (TMV) testing (legal requirement)
- Eye wash bay/shower (legal requirement)
- Hot water/solar hot water unit service
- Pump maintenance and replacements (including but not limited to sewer, stormwater, rainwater and hot water circulation pumps)
- Jet cleaning of stormwater and sewer drains
- Fixture/asset quarterly health checks
- Asset life cycle reports
All testing and servicing come with comprehensive reporting so you know what’s going on and why.
Preventative Maintenance Compliance | Frequency | Maintenance Required |
Backflow prevention test and certification | 12 Monthly |
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Thermostatic mixing valve (TMV) test, certification | 12 Monthly |
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Eye wash bay/shower test and certification | 6 Monthly |
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All pump maintenance and report
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6 Monthly |
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12 Monthly |
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Jet cleaning of stormwater/sewerage branch | 12 Monthly |
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Facilities Management Package - Protection Servicing
The preventative maintenance service tier above Compliance is our Protection Servicing
Quarterly, all common area assets are inspected. At the time of inspection customers will receive a comprehensive condition report on all common hydraulics. Ensuring all plumbing related assets are covered for operational, running and property insurance requirements. We anticipate that these defect reports will reduce future asset breakdowns and increase life expectancy.
Additional to the Compliance package, the Protection package also includes the following:
Preventative Maintenance Protection
(Includes compliance) |
Frequency | Maintenance Required |
Health Check
Common area assets; Taps, hose cocks, sinks, basins, vanity’s, tubs, baths, showers, cisterns, toilets and urinals, tempering valves Water meters, gas meters, eye wash bay/showers, storm water spells, storm water pits, sewer manholes, hot water units, pumps, TMV’s, balancing valve, pressure reducing valve. |
3 Monthly |
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